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Privacy Policy

Last Updated: October 2, 2025

 

1. Introduction

Smith McKenzie Solutions (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our services or interact with our website.
By using our services, you agree to the terms of this Privacy Policy.

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2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

  • Delivery Information: Pickup and drop-off addresses, package descriptions, and recipient details.

  • Technical Information: IP address, browser type, operating system, and usage data when you visit our website.

  • Business Information: Company name, account details, and other data provided for business delivery services.

 

3. How We Use Your Information
We use collected information for purposes including:

  • Providing courier and delivery services.

  • Processing payments and invoicing.

  • Communicating service updates, confirmations, or issues.

  • Improving website functionality and customer experience.

  • Meeting legal, regulatory, and compliance obligations.

 

4. Information Sharing & Disclosure
We do not sell or rent personal information. We may share data in limited circumstances:

  • Service Providers: Third-party partners who help facilitate deliveries, payment processing, or IT support.

  • Legal Obligations: If required by law, court order, or government regulation.

  • Business Operations: In connection with a merger, acquisition, or sale of business assets.

 

5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no electronic transmission or storage system is 100% secure.

 

6. Data Retention
We retain personal information only as long as necessary to fulfill delivery services, comply with legal obligations, or resolve disputes.

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7. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Request a copy of the information we hold about you.

  • Opt out of marketing communications at any time.

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To exercise your rights, contact us at info@smithmckenziesolutions.com.


8. Cookies & Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies, though some site features may not function properly.


9. Children’s Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.

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10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Updates are effective immediately upon posting.


11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Phone: +1 (601) 281-8008
Email: info@smithmckenziesolutions.com
Address: 3900 Lakeland Drive, Ste 200 #1110, Flowood, MS 39232
 

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